Support and Optimization

Make your systems perform better and end users happier

Focus on what matters most to your business, and let Synergy Frameworks handle support and optimization of your systems. We offer a variety of options to help you smooth out your budget spikes and get you just the right level of service.

Synergy Frameworks takes the responsibility for post-implementation support and optimization of custom solutions delivered to our clients. Clients that subscribe to the support services gain the advantage of having access to experts with first-hand knowledge of their systems, increased reliability for business-critical applications and a guaranteed reaction time.

Synergy Frameworks offers a variety of subscription-based support options:

Ad Hoc Support

The best choice for clients who need to post ongoing updates to their websites, apply patches or maintain an operating system

On-going Enhancements

Ideal for big fixing and adding new features to an existing application, with the expected amount of work between 20 and 120 hours per month

Emergency Team

Rely on our IT support team 24×7 to ensure uninterrupted availability of your business-critical applications

By leveraging post-implementation support services by Synergy Frameworks, our clients greatly reduce the cost of application ownership and keep application functionality up to date while focusing on their core business.